I am compelled to share my extremely negative experience with both OnePlus and Giztop. My recent purchase of the OnePlus 12 smartphone has been fraught with issues, and the service I received has been nothing short of appalling.Customer Service: The support from Giztop has been inadequate and frustrating. When I encountered a pixel problem with my device, I reached out for assistance, only to find that they were unhelpful and dismissive. Their so-called guarantee offers no real support, and they seem to be avoiding responsibility for the issues that have arisen.Product Quality: The OnePlus 12 itself has been a disappointment. I expected a premium product, but the pixel issue has marred my experience. Instead of addressing this concern, OnePlus has failed to stand behind their product, leaving me feeling neglected as a customer.Shipping and Responsibility: To add insult to injury, both companies have shown a lack of accountability regarding shipping and handling of the device. The total disregard for customer satisfaction is shocking and unacceptable.In conclusion, I cannot recommend either OnePlus or Giztop based on my experience. They have proven to be unreliable and untrustworthy in their customer service and product support. I urge potential buyers to reconsider their options before engaging with these companies.
Claim your business profile now and gain access to all features and respond to customer reviews.
