oneplus.com

1.4
1.4 Based on 1.1K reviews

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Kaylee Brown
Ordered case but they refuse to send it

I ordered a phone and a case from oneplus but the case didn't arrive. They refuse to send me a case until after the return period for the phone has ended. This seems like it is in breach of distance selling laws. I have ordered every phone from them since the oneplus 1. Guess this is the last time I'll buy a phone from them and all because of a case with a <10 dollar value. That's some zero star customer service in action.Oh - and their customer support phone line just hangs up on you.

1
Date of experience: Sep 25, 2024

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