I have bought the oneplus 12. Oneplus notified that the phone is delivered and someone signed... The reality is the phone was not even delivered. They lost it somewhere. Now for so many days waiting and they are saying to wait for an investigation. This is ridiculous and very unprofessional. I am really disappointed with their support for this issue. It seems they really dont care that the customer is waiting and want to get what they paid for. I will not recommend anyone to buy from oneplus unless I get immediate response to get my phone or refund. Update: still no response from oneplus. They are basically ingoring all emails. Its extremely disrespectful and they dont care at all. How could a company be extremely unethical like this? Taking people’s money and letting them wait the delay with no response? Giving false promises and lies.. Update: still I didn't get my phone or a refund. I advise everyone to report oneplus website here reportfraud.ftc.gov/ or any other online fraud reporting scheme. This has to stop. Stealing people's time and money has to stop.
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