Very bad customer support. AVOID. Responses take weeks and provide no help, they lost my RMA and refused to replace it (it was a free repair/replacement). Took so long to tell me the issue I can't complain to the courier. Poor communication between support agents as some told me I would be recieving a replacement as they lost it and some tried closing the ticket. They will claim anything in order to not complete your RMA. This has wasted 5 months of my time.
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