I purchased the Oneplus Open in October 2023. Fantastic phone to use. However dropped the phone less than 30cm, when it was closed, which completely damaged the lower hinge, and worse, damaged the inner screen.Cost of replacing the inner screen: 915.00 euro, ie total write off of the phone. Support is friendly but not helpful. Last Oppo/Oneplus I'll ever buyUpdate: and the standard, useless response from Oneplus, just to meet targets on response percentages.Unfortunately 1* is already the lowest ratingUpdate 2: received multiple mails the device would be repaired, and that service center was waiting for replacement part. 4 weeks later and it becomes clear oneplus is only waiting for my payment, which I already explicitly told them i will not do, and to return the device.Icing on the cake is the 50euro inspection fee. Poor company, great functionality device but very poor build quality, extremely poor support on a premium priced device. First and last Oneplus/Oppo device. 1* do not recommend unless you bubble wrap the device
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