oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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Clifton Barnes
Didn't dispatch ordered phones, not refunding returned items. Scam company

Bought 10 phones from them. They held £1,600 (cost of 8 phones) for 2 weeks and didn't dispatch as they "can't dispatch all in one parcel" and didn't have the initiative to perhaps send them seperately if so? Finally refunded these after 2 weeks. Sent back the other 2 due to the issues faced (this is a business purchase, we want all employees on the same phone type for business purposes). I sent this back on the return label provided by them 5 weeks ago and they've still refused to refund. They are now ignoring my emails despite having my phones returned through their label.

1
Date of experience: May 01, 2024

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