I sent the phone under warranty from Oneplus. I received a message from the service center that the phone was mechanically damaged and they do not honor the warranty, asking EUR 260 for the repair, of courseI rejected this repair because the glass cracked itself, the phone was under warranty and they asked for EUR 260 which is around 50% of the phone's value for the repair. Cannot add photos to show how the phone bent, the phone was bent in the pocket and the screen was cracking, it was a manufacturer's defect and the warranty was not recognized due to the alleged mechanical damage to the phone.
Claim your business profile now and gain access to all features and respond to customer reviews.
