oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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blackpanda0238
50 Plus emails trying to sort RMA

Far and away the worst customer experience I have endured ever. I'm trying to organise a return and have been advised by Oneplus to login to my Oneplus account to initiate it. Website doesn't work properly on Safari, the the way. Tried again on Chrome but could find no link to enable me to start a return. Googled Oneplus returns and found this wwwDOToneplusDOTcom/uk/order/rma/create#/. Clicked in Return section and got the message "Oops, the spaceship just got lost! We are trying to get it back to earth"Oneplus' products seem ok but with this standard of Customer Service, they are not even worthy of one star review.

1
Date of experience: Mar 19, 2024

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