I will never buy anything until I've read about the brand here on Trustpilot. This brand is the worst, I would really need to recourse to very vulgar language to express how backwards the company and the staff is. The even operate illegally and what I mean by that is that they think they're above the law. There are laws forbidding certain behaviours as a business in regards to purchases and customer satisfaction. When a product is faulty. They are hypocrites, their products are underperforming and defective (many functions are distraught and fail and crash repetitively all day, to no end. I've had cheap smartphone knock-offs work better than their products, for under 200$. While they wildly promote a 30 day money back guarantee satisfaction they after wards pretend they are unaware and ask for screen grabs. Who in the world screen grabs everything? You see a deal you act upon it and that's all. I've never seen such poor service and such un-progressive behaviour from a brand. I should've bought this on amazon, they know how to treat people with respect and honour their engagements, and mostly respect the law. I'm only in my third week with a OnePlus N30 5g and it is total horseshiz. I've handled social media content for over 15 years and smartphone is my best friend. I know my way around and there a wide variety of solutions. I know a crappy product when I have one and I return it. I've been all around this phone, I've wasted hours and days to no avail using the right workarounds, still it doesn't obey me as do all others, loss of content, bugged out frozen apps unresponsive screen, etc... You name it, this phone is absolute crap and broken, does not perform at all. Clearly the product is badly created ans programmed, I know this, I've had other deceptive brands by the past but never with Samsung or LG. I considered Motorola to be the worst, but they're not even half as bad as OnePlus products. THIS COMPANY IS A BACK-ALLEY CRIMINAL AND WILL NOT RESPECT THE LAWS, YOUR RIGHTS OR ANYTHING ANY OF THE MOST BASIC BRANDS OUT THERE WILL ABIDE TO.
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