I ordered a tablet from oneplus, having had a good experience with their phones. The tablet and keyboard accessory are fine, both work well.The issue I have was the "free gift" that came with the tablet. I opted for a folio case, not realising that the keyboard comes with a folio case. I have spent a month trying to get Oneplus to understand that I do not need two cases. They did not want to understand what I was saying, and it is only now that I have been able to return the redundant case.It should not take this period of time to resolve a simple matter. I am extremely disappointed in this shoddy service.I will not be buying from Oneplus again.Oneplus order E392401035300000251
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