Customer service does not exist. The product is fine, unless you try to return it.. Then good luck! Months of being ignored, no complaints procedure. No replies to emails. Chat staff admitting no one has bothered to look or respond to the complaint. Still awaiting a refund 8 weeks later.UPDATE - 05/03/24 - Still no refund. Every time I contact their customer support I am told "a couple of days" - The refund is never processed.UPDATE - 13/04/24 - Still no refund. Same as above. No facility to speak to a manager or anyone else other than the chat support. FOUR MONTHS since I requested a refund and nothing.UPDATE - 22/04/24 - Still no refund. Same as above. No response from any manager or department. Chat support advise there is no update.
Claim your business profile now and gain access to all features and respond to customer reviews.
