I sent phone in for repair at the end of August. I was sent an invoice for the repairs which I promptly paid. It's now thanksgiving and I still don't have my phone back. I've contacted Oneplus customer service about this several times. I sent in copies of all the information. They keep closing the ticket without resolving the problem and starting new tickets and asking me to explain it all over again. They stole my phone and over $200 that I paid for the repairs. OnePlus has the WORST customer service. DO NOT do business with this company.
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