I ordered a mystery box for £ 9.99 and paid £4.99 for delivery, in my order details it shows that it is worth £ 84.99 , I received it a few days later and it was a supervooc 80w car charger not even worth £30, I contacted oneplus customer service via app, the representative answered me saying if you don't like you can return it, I said I'm discussing an issue with you, it is misleading and not good for the brand reputation, she said it was random, if what she said was right then no one of their team should know what is Inside the box, as it was visible and selected by them, it looks like oneplus doing this to push their unsold products, so it is a planned profitable campaign, not a customer treat, I would never buy from oneplus again, so shocked and let down.
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