Sent a one plus 8 phone to one plus because it was dead. It was still under warranty. That was September 5th.its now November 15th and the phone has not been repaired. I keep getting the same run around. "Two to three more weeks.we are waiting for parts." This is unacceptable! Worse service ever! Do not send them your phone. I think they lost it. This isn't the first time I've heard that it will be escalated. It's still the same song and dance you've been telling me for weeks. I've been using my old 3G phone and can only send text messages. How would you like it if you were without your phone for over two months? I don't believe anything you say at this point.
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