I ordered one plus Nord 3 on 28th of october.delivery on 6th of November.but as time got closer I could not track my phone.so I contacted one plus customer support.furst few emails were them trying to convince me I wasn't doing something right.then they requested full shipping address which I provided but they already had.this went on and on.eventually a full week after I started emailing them they eventually said it was not even shipped because my address was an issue.oh and in that week I was also informed that I didn't know my own address as there was no street listed or house number and basically I didn't know where o lived.so now armed with information that it wasn't even shipped I demanded to know when it would be shipped.and that I'd the last o have heard from them and that was three days ago.i have asked repeatedly when will it be delivered to a absolutely no reply and now have emailed cancelling order and demanding refund to Also no reply.so will be firstly getting my credit card company to deal with them the consumer watchdog.itsl the fact that it took an entire week of lies before they even mentioned anything about address being the issue and now absolute since since I mentioned refund.not my first experience with purchasing from them but will certainly be my last.
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