oneplus.com

1.4
1.4 Based on 1.1K reviews

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OnePlus 11: Horrible Customer Support

OnePlus 11 phone arrived on October 12th. On Oct 30th, a green line appeared, the display started to flicker and disappear, making the phone unusable. I've called customer support 4 times trying to reach a supervisor because I am beyond the 15 days and was told by Andrew, Andy, Lydia and Sarah nothing could be done. I was promised by each that a supervisor would call me but that never happened. Worst customer service experience. I basically have a very expensive paper weight.

1
Date of experience: Oct 29, 2023

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