Wouldn't give them one star if it allowed me. Email them and just get one reply. Reply to that and no response afterward apart from an automated reply. Not resolved any issues I have with them. Maybe they might read this and sort it out.Edit.The issue is regarding a refund for order no.E3121111950591355358. Supposed to have been sorted on 17/09/23. Email says 1-7 business day. Email 18/09/23 now 14 days. Email 02/10/23 now 30 days to pay into my acc. Also spoke to a customer service adviser who said it's been paid and probably an issue with my bank and to contact them. Refund order RO2023091716253152310020 Case id of last email 230930-000138And once again lack of customer service. No reply. Shocking 10/10 23
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