Awful company with no care or consideration for its customers. Purchased the OnePlus Buds 2z 6 months ago, not worked properly since I had them, not charging and battery life horrific. I returned them eventually; it took them two weeks to even look at them. Then after deciding they were faulty had the nerve to offer me a set of Nord Buds 2 as a replacement, these buds are selling on their website currently for £39, I paid £65 for my Buds 2z. They then offered me the One Plus Buds 2r IF i paid a further £105; bear in mind that these buds are in the sale on their website currently for £119. That meaning that if I paid the additional £105 + my original £65 i would actually be paying £21 more than they actually retail at full price on their website. An absolute disgrace. After being a OnePlus customer for 5 years, they won't be getting anymore of my custom.Edit: Still awaiting a refund from the shambles of a company. Apparently it was processed on the 1st of Feb, but they've advised that it may take up to 45 days for my bank to process?!?! Complete and utter joke of a company.
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