It's genuinely disheartening to witness the drastic decline in both the quality of OnePlus.com's devices and their customer service. The OnePlus Open I purchased turned out to be a nightmare, with the screen inexplicably breaking from the inside, exhibiting a grey dot and two green lines.Equally distressing is the abysmal level of customer service. Despite numerous attempts, OnePlus.com has failed to provide a solution. This experience speaks volumes about the stark contrast between the company's current state and its once-praised reputation.Once known for delivering high-quality devices and excellent customer support, OnePlus.com has regrettably become a shadow of its former self. The sad reality is that their devices are no longer reliable, and their service is a far cry from what it used to be. It's a profound disappointment and serves as a cautionary tale for potential buyers.
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