oneplus.com

1.4
1.4 Based on 1.1K reviews

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Vanessa Price
Third Class Service from ONEPLUS

Reference no. INSI231212294Case ID: 231227-008782ticket number-231221-004254I DONT FEEL TO WISH YOU ALSO , SUCH A BAD SERVICE FROM ONE PLUS THIRD CLASS SERVICE Reasons for this : 1. I went to your Kandivali service centre I was waiting there for 30 mins in queue than at the time of token the person is saying token is over , you can avail the online pick and drop service.2. Than I went for online pick and drop option , my phone got pick up on 12th December , when I called before 18th dec some person inform me that it will take 7 to 10 working days to get your phone deliver back to you. 3. On 18th december I had word with devendra he inform me that your phone us repaired and gone for quality check and you will get it ib 3 days.4. On 19th when again I called than Ms. Rita informed me that your phone is not yet repaired and still under process of preparing and it will take 7 to 10 workings days from the day of pick. I got pissed of and requested call , I ask her to take my request for call back she said yes I have done that you will receive it with in 24 working hours. 5. After that on 20th I called again for my call back request I have not received any call back , that person told me that sir we don't take any request for call back , so again there was fake promise . 6. Today I called again Ms. Dolly and she informed me that it takes 10 to 15 workings days to get your phone back , again one more different information. I requested for call transfer she denied and she took my request for call back .7. Again my last call for today and someone informed me that you will get your phone by 1st or 2nd Jan (HAHAHAHAHAHAHAHAHAHA)JUST A BAD SERVICE YOU ARE GIVING TO YOUR CUSTOMER I AM GOING TO TWIT THIS AS WELL AS MARK REVIEWS ON ALL THE META PLAFORMS AND MARKETPLACESKEEP IT UP WITH YOUR BAD SERVICE

1
Date of experience: Dec 28, 2023

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