Purchased a Oneplus 10 and after owning for 1 year and 3 months it suddenly died and won't turn on. As per policy, it is out of warranty and all repairs are to be paid for out of pocket. I've owned 3 devices from them before and customer service's response was "I appreciate your decision".Options given were to send the phone in and pay $30 to assess the situation. Likely repair prices in the $350 range.Unfortunately I cannot upload pictures of the conversation on here but will gladly do so if anyone requires proof.
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