oneplus.com

1.4
1.4 Based on 1.1K reviews

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Wayne W.
NEVER AGAIN, TERRIBLE COMPANY

I have a OnePlus 10 pro 5g and in the last 6 months it has become faulty twice now with exactly the same fault.The phone registers as having no signal at all, no calls or texts or data. However it does recognise the sim which is Lebara. So it's obviously a software bug, as the first time it failed I sent it for repair under warranty and they simply reflashed the phone.6 months later exactly the same fault. Called OnePlus and they escalated to tech team. That was weeks ago and no reply to requests for update at all from this appalling company. Multiple emails sent with no reply at all.I had a OnePlus 6 and traded that for this 10 pro 5g.NEVER AGAIN, Will never buy any more one plus devices and will tell friends and family to avoid like the plague.

1
Date of experience: Nov 22, 2023

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