oneplus.com

1.4
1.4 Based on 1.1K reviews

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Cathleen Wilson
I wish I could give you 0 star.

I wish I could give you 0 star.I bought Oneplus TV last year and it got repaired in less than year when its still under warranty.I contacted Oneplus support, they raised repair request and asked me to wait for 5-7 days and guess what after 2 days they say technician has cancelled the request. So, I raised it again and without any surprise after waiting for 3-4 days, technician cancelled it second time as well. Why the hell are you guyz getting paid when you can’t address the customer issues. And why is the cancel option provided to technician though he has not tried contacting to customer. Why is he getting paid when he can’t do his job.Pathetic experience with OnePlus and Team !!! Not gonna purchase any OnePlus product in my life again. Thanks for such experience. FYI, my repair request reference numbers which got cancelled are INSI230610827 and INSI230613853And so I have raised request again today - reference number is INSI230617449

1
Date of experience: Jun 17, 2023

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