oneplus.com

1.4
1.4 Based on 1.1K reviews

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Basil Turner
Terrible customer service, and too many restrictions

At first, it looks promising.However, as the months have rolled on, I have found that their phones are severely limiting on the capability.You'd think that it being an Android phone, it would have all the usual functionality, but I have found that they limit normal functionality with their own useless software (such as the battery optimiser). This makes getting notifications, let alone using the actual phone, impossible.Then, when I try to contact customer support about an issue with linking the phone to my account, I get thrown around person to person, and they basically rewrite a narrative to their own liking!Worst phone company I have dealt with (and I've had Windows Phones).

1
Date of experience: Feb 03, 2023

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