Hi "Service request accepted. You will receive an email from our service center with specific instructions." Still looking at my request status and the number attached to it .And nothing is happening!More than a year and still no news about my phone.Every time I call ,someone answer than after a while put me on wait then hang off the phone. I used to adviced people to buy an OnePlus phone. Now I realise my mistake.Seems like they don't care at All , don't provide good service and care . Feel so betrayed!Really More than a year ! I lose hope . Yesterday I put it on the bin cause it's been too long. So please be aware of it ! If you don't want to be sad over a phone you can't get fixe ,avoid a all cost one plus. Even more in a time when other brands are more respectful,and quick to get the Job done .
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