I had bought faulty Bluetooth headset online and wanted to replace them. So I went to the OnePlus service center and applied for a replacement. It has now been over 3 months! They don't contact us when the order is delayed or cancelled, they don't have the audacity to be communicative with the customers and this has been a very bad experience for me. I wouldn't suggest buying any OnePlus product to anyone. Would have rated negative if possible.
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