oneplus.com

1.4
1.4 Based on 1.1K reviews

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Cherry Adams
No more Oneplus from the loyal oneplus customer

My family and I bought 6 Oneplus devices in the last few years. I always recommended OnePlus to all of my friends and family in the past, but not anymore.The list of things that are broken is enormous.Switching from OxygenOS to ColourOS (although you are still using the same name, but it's not the same), was a huge mistake that bought a lot of bugs, some of which are not fixed yet.A lot of features that were unique to OnePlus are gone.Why did you remove seconds from the clock, did that really bother you?You had a feature in your alarm to gradually increase the alarm tone as you are waking up. Nowadays, you wake up like there is a huge speaker near your ear. Was that really important to remove? It's better to remove those stupid emoji, bitmoji and other children's gimmicksVolte and VoWifi are not working and there is no way to turn them on. In the UK, where some carriers are switching off 3G networks, this is crucial to have, but not for OnePlus. The carrier I'm using (Three UK) doesn't have the 2G network, so how I'm going to make phone calls if Volte is not working?Every single update is making battery life worse. Before I could do 2 days on a single charge, but now I can't finish even a full day.In the past you were excited with software updates to find out if there is any new feature available, today you have to check which things OnePlus broke.Green lines, Bluetooth connectivity, and battery life are just additional stuff that users are reporting on the OnePlus forum, but literally, no one from OnePlus is not even bothered to reply or to say it's acknowledged by the software team.OnePlus thinks that its users are stupid and can't read.No wonder your average Trustpilot score is 1.4 and I'm surprised that is not even lower.What I want from Oneplus is a refund for the piece of rubbish they call a phone, so I can buy a proper phone from a manufacturer that cares about its users

1
Date of experience: Jul 11, 2023

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