Very bad repair service. I sent off my phone and didn't get a quote for around a month. I emailed them several times during this period but these led no where. After I finally receive my quote it came up at around 400 which was what I bought the phone for. I sent the phone in because it had a boot loop but they tried to also charge me for a screen replacement as mine had a few scratches. I requested the phone back and had a go at repairing it myself. They had told me it had a problem with the motherboard however they had not actually tested the motherboard as the screws had not been removed. After doing a bit of research I found that the first thing to do when trying to repair was do a physical inspection. After doing this I found a small rip in the ribbon cable for my rear flash. When I removed the flash this solved my problem. There was no problem with my motherboard. I have ordered a replacement flash for £5. I am very glad I didn't accept the £400 repair that OnePlus were offering.
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