Crappy phone. I keep having problems with my phone. I bought it years ago and don't have proof of purchase. I threw away my receipt. They refuse to it without it so now they robbed me of an $800 phone that won't work, that they won't fix. I bought the phone but now they broke it and won't fix it. Scam! Who keeps their friggin receipt after years and years?! I never had to show proof of purchase to apple, Samsung to get my phone fixed!! Never recommending onePlus!!!! My husband and I have one plus. After seeing how they won't help me with something they messed up, he's tossing his one plus phone too. Crooks.
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