This is the worst customer service I have ever seen I purchased 10T on Nov 22nd and asked for trade in. We are Dec 20tg and after 3 case IDs I still yet to receive my trade in shipping label they openly admit it's their system error but ask me to open a new case each time. Meanwhile the trade in value gets lower and lower with each request. There is no follow up. Except "how are we doing " survey. Well if customer service is reading this. YOU SUCK AS CUSTOMER SERVICE. YOUR TRADE IN IS A SCAM AND YOU ARE NOT AN HONEST COMPANY KEEP UP THIS AND YOU WILL LOOSE A LOT OF CUSTOMERS HOPE YOU READ THUS ,MR MRS CUSTOMER SERVICE AND HOPE YOUR SO CALLED HIGHER TEAM READS THIS TOO. THIS IS THE LAST TIME I BUY YOUR PHONE. YOU MIGHT HAVE A GOOD PRODUCT BUT YOU SUCK AT SERVICE. SHAME ON YOU
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