Ordered OnePlus 10 Pro. It was an exchange order. The delivery guy came one day before the scheduled date and I wasn't at home. I asked him to come tomorrow but he refused and phone was returned back to warehouse. Now waiting for refund from last 10 days, they have no means of communicating customer regarding the status updates via SMS or email. I had to call them on their helpdesk. Is this a good customer service?
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