Ordered the OnePlus 10T on Friday the 9th of September, with next day priority delivery, which I paid extra for.. it's now the 12th of September.. and OnePlus still hasn't shipped the device I paid for to DPD winnit.. DPD within chat even says they haven't received the shipment.. so how exactly is the device I paid for going to reach me within the next 5 hours.. if OnePlus haven't even sent it to DPD.. it's impossible.. I even paid for priority delivery with DPD on top of the priority shipping I paid for..Not happy at all.. I expect an explanation.. on my order status on my OnePlus account the device shows as being prepared etc.. not shipped.. I have no tracking updates.. nothing.. I spoke to OnePlus after placing the order on the 9th of September and they slipped up and said something about a possible hold on my order.. and then completely switched the conversation to another topic.. saying I would definitely recieve the phone today.. I brought up about paying for next day delivery / priority delivery.. they not only acknowledged that I had paid for the priority delivery, but made an excuse about a hold or something, then like I said switched the topic saying it would be with me by today... If I don't get the device today, I expect a refund for the VIP DPD delivery I paid for.. not to mention the refund I let slide for the priority next day shipping that never happened..It's all fine though taking money out of my bank account.. but if I'm not receiving what I've paid for.. that is literal fraud.. Of course I will get a reply with an excuse but this isn't right.. I have recently been a loyal OnePlus customer.. I've recommended their devices to everyone I know.. because I recently purchased the OnePlus 9 pro second hand.. and I loved the device.. I had the OnePlus 6T back when that was released.. and I also had the OnePlus 3T.. I always came back.. and this is how I'm treated..If this item isn't dispatched soon.. I will be opening a fraud enquiry with my bank..
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