oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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AH28
Makes well priced phones however…

Makes well priced phones however customer service is lacking.Phone camera is scratched up so it can't take clear photos, made a service request and since it's less than a year old it's still under warranty and so I sent it in to get repaired, got sent back 10 days later with every wiped but no camera fixed. Now I'm left with a damaged camera and a phone I have to setup again.Wasted time and no tracking updates when I sent my phone in through the royal mail cashing even more stress, chatting with customer service has also been pointless.

1
Date of experience: Jul 18, 2022

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