Terrible company. OnePlus came out with an update that completely bugged out my phone. Finger print scanner won't work, notification bar won't pull down, my text messages don't come through, ect.. I tried calling support and ended up have to reach out multiple times as I was being told completely different things each time. Finally they told me I would have to send in my device for over a week to be repair no offer of a replacement device as I need a phone for work and cannot be without one for over a week. They told me there was nothing they could do to make things right after their update put a bug into my system. Absolutely terrible customer service and a terrible way to treat customers.
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