I used to be a big fan of Oneplus and still am of my lovely 6-year old OnePlus 3T device which I'm currently using to write this message. However, the company shouldn't bask in its former glory as models over the past few years have become a lot more commercial and prone to faults. Stupidly, I didn't know this last year and decides to upgrade to Nord 2. I've had to return it for repair when it wasn't even a year old, when the screen started going blank / unresponsive during calls. Through online forums, I discovered that the fault was due to a malfunctioning proximity sensor. So, I decided to turn to OnePlus only to be told that the screen needed replacing at my own cost, when in fact there was no physical damage to speak of. After lots of going back and forth, I've been left with no other choice but to share my concerns with anyone wishing to invest in OnePlus. Don't do it. I'd have sent you their way back in 2016 when I bought my 3T but they're now to be avoided. No idea what will happen to my complaint and if my Nord 2 will eventually get fixed. Just think carefully before feeding yet another corporate cash cow.
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