The product delivered with damages and also wet. The order page doesn’t have option to manage orders, We requested for replacement in chat but they haven’t responded back with solution but the private courier guy called to pick the device without any intimation from customer service. we haven’t received any single call from support team but they closed the issue and simply sending email as closing the issue as we declined the pickup for the device. This is not the way to treat the customers who spending more than 50k.I never suggest Oneplus products to buy directly from their site. Worst site, worst customer support. Dont buy Oneplus.
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