oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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Lenny Hughes
Very poor customer service

Very poor customer service. disappointed with customer service. My one plus buds Z which was purchase on 27 July 2021 it have some problems with left side battery issue. Then I submitted this product at sangli OnePlus service center on 27th June 2022. they said model is expired and it can't repair. They first said we will provide voucher with same price. After multiple follow ups, (which is almost one month )Now they are says this product will replace with onePlus Nord burd .but I don't want to replace with this product. this product have low review and I'm not comfortable with this product. It's difficult to carry out. The customer care assistants were not bothered and told me to register a query if I'm not satisfied. Such worst experience with onePlus customer care. I had never seen before like that !

1
Date of experience: Jun 22, 2022

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