I bought the OnePlus N200 on April 5, 2022 through a MintMobile offer, and for THREE months went round and round with OnePlus Customer Service hoping to find a protective case so I could take the phone outside. I have saved a total of 26 emails, one of which is demeaning to another internal employee, and none were helpful in ANY way.At one point they offered me "$10 cash" and gave me a code. After 2 more emails (English is their second language) this is not cash at all but ten dollars off of anything at their website.I sent them a response asking why they would ever think I would spend any more money with this company.Meanwhile I had searched many websites from Amazon to Spygen and I just found a case yesterday (6/16/22) on Amazon!!!Further, I have had problems with taking photos. Not only does it hesitate, sometimes it seems to just freeze - which means youmcan't count on taking pictures instantly. I would say this seems to happen with every 8 to 10 pictures, and you will have to go back to the home page and start again - almost like resetting this thing.So, it's been over two and a half months to find a case, and the camera option hiccups!!! Had Customer Service been more supportive I would have been generous with the number of stars to give them.However, they are incredibly inept and do not stand by their product!! I would definitely NOT recommend this company and wish I had come to TrustPilot FIRST before making my purchase!!!
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