No customer service in the UK. The message on the phone says that they are open 9-3 GMT. They are not. Only customer service is online and it is totally useless. Three times I have downloaded updates for my OnePlus 9 and on all three occasions, my phone has stopped working properly. I am now going to buy an Iphone. At least they understand customer service. After seven years with OnePlus just lost me. Avoid this company and avoid its products. It has completely lost its way.
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