I purchased a OnePlus 9 in October and have been having issues ever since. I thought they were resolved in December after finding a helpful comment on their community forums, but the problem started back within 2 months. My phone randomly reboots. Sometimes it even gets itself into a reboot cycle and reboots 10-15 times in a row. I've factory reset, wiped cache, turned of bubbles, and recorded as much as possible. I first contacted Support in December. I re-contacted support in March with the same issue. They say the only solution is for me to send my device in for repair. Which I would be happy to do if they provided a loaner device in the meantime - they do not. I am not in a position to be without a phone for an extended period. They've offered no other solutions to what seems like a factory problem. Reading the other comments here, it seems to be a common problem.Hilarious how OnePlus replies with "concern" and yet 2 weeks later, still no resolution. I guess the "appropriate team" hasn't yet reached out. I will definitely not purchase another OnePlus. Too many great phones on the market for one that shuts down daily with poor support.
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