oneplus.com

1.4
1.4 Based on 1.1K reviews

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Isabella
Very disappointed for oneplus service

Very disappointed for oneplus service. I booked service for TV issue on Dec 16th. Service person registered complaint and I didn't get any response. So again I called on Dec 18th. They mentioned like it will take 5 to 7 business days. After 7 days again I called to service center on Dec 24th. I didn't get proper response from them. Now I got one message with new serial number 013000BLBD65632A9D. May I know when the technician will come? This is very very very worst service. History of oneplus tv - I bought new oneplus TV on jun 15th 2021. After 3 months we faced automatic restart issue and wifi connection issue. After registered the complaint, it was resolved. Now again we are facing wifi connection issue and remote not syncing issue. I called 3 times to customer service and still technician not come. FINALLY THE CONCLUSION IS "WE SHOULD NOT SUGGEST ONEPLUS TO ANY OF MY FAMILY, FRIENDS AND COLLEAGUES" SO NO booked for each service call list - 921272007092127401959212740196

1
Date of experience: Dec 27, 2021

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