Good device. When these were half the cost of their competitors they were a viable company. Now you pay as much for the competition for an adequate phone and shocking customer service. Unable to produce a VAT invoice (which should be provided at point of purchase) and not willing to include their VAT number which should be displayed on VAT invoices. Customer support is worse than useless with some of the most inept staff I've ever had the displeasure of dealing with. Genuinely thick and ignorant, no transparency, no ability to do their job. OnePlus as an organisation should be embarrassed.
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