oneplus.com

1.4
1.4 Based on 1.1K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mildred
Terrible customer service!

Placed an order but forgot my coupon code. Contacted customer support and they said cancel the order and then re-order. Which I did. Even check my orders to double check the first one was gone before I replaced the order again. Customer service even told me the money would be back in my account within 2 to 5 days.Fast foward 24 hours and I get 2 emails that say my order has been shipped. So the original order didnt cancel and I was basically told tough. Refuse the order when it gets here and when they receive it back they will return the money. That will be almost a month, coming up to Christmas! Your system glitched and Im told tough, we cant do anything its your fault. Not good enough! Customer service is shocking! The phones arent worth it, if thats how you get treated

1
Date of experience: Dec 05, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More