Oneplus charged me for 20€ shipping even though I had a free shipping coupon applied when I ordered the item. They later tell you that they won’t refund it because it was never applied even though I took close attention to apply it. I cannot recommend anyone from ordering at if they care about customer service. Edit:What they say is untrue, I haven't redeemed any other coupon code. The system even had let me use my Free Shipping Coupon. Oneplus acts like I have used some other sort of coupon code which I haven't.
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