oneplus.com

1.4
1.4 Based on 1.1K reviews

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Riley S.
By far the worst experience I've had

By far the worst experience I've had with a company. I've been a OnePlus client for 6 years now. I bought a phone last week, when the package arrived home, it was already opened, someone stole the phone. I've sent numerous mail and chatting with people that can barely speak french as their help center is probably located somewhere in a 3rd world country. I have all the photos, I've even been to the police. I have photos of my package destroyed with ducktape on which is written "RETAPED AT 0532" that proves that the package has been obviously retaped, Yet i'm still waiting for OnePlus to do something...This is by far the most terrible client service i've ever talked with. I have the feeling I'll never get my phone. Some polish postman stole my phone, OnePlus isn't helping anyhow.I'm NEVER going to buy anything from OnePlus again

1
Date of experience: Jan 17, 2022

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