oneplus.com

1.4
1.4 Based on 1.1K reviews

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MA26
Bad online store flash sale handling...

I have been teased too many times. On occasions Oneplus has great offers. Black Friday was one of those occasions. They had a great one I tried to take advantage of but was another failed attempt. I'm feeling like it may be my last try. It gets to frustrating to deal with. I have failed every time about 10 different occasions in a row now. This last one was not nice at all. Two times it seemed I had the deal in my cart but both times when I went to my cart to check-out there is nothing there. Finally the product page says 'out of stock.' On every other occasion there was a similar issue (glitch) of some sort. Each time I'm left scratching my head and frustrated. Oneplus needs to find a better way to handle the online rush for their flash sales. I understand you can't always get all the deals you want but with the Oneplus online store seems like failed deals is the only option. At least in my case. The experience also got me wondering about their general sales tactics on multiple levels. I have been in their ecosystem since the Oneplus 6T (owned 2 of them) with upgrades to the 7pro then 9pro all of which I have had great experiences with. I've had the original Oneplus buds. Unfortunately a sub par experience. I like most of their hardware obviously but the shopping and customer service experience (on another issue) could improve.

1
Date of experience: Nov 26, 2021

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