AWFUL phone AWFUL customer service. Don't give in to it's price or any news headlines. I bought the one plus 8T a year ago. Since then, I've had mobile data cut out randomly, I've had screen randomly freezing or spazzing out. I have had lockscreen not offer fingerprint or code so no way of accessing device and so much more. It randomly logs me out of apps so I have to remember my password each time. BUT....THE WORST THING... My data cut out for 2 and a half weeks. I changed providers twice! Costing me a total of £223.88. I blamed Three, Virgin and now Sky for not providing me service and internet not realizing it's ONE PLUS who has bugs in all their software updates. I haven't been able to use any form of internet on this phone and as a social media manager this is HORRENDOUS. I searched forums and realized every single person is having an issue with their one plus. I have complained to them several times and apparently the only option is to wipe the entire phone and start again. You kidding me? I have passwords, memories and so much more. Not only that the HOURS it will take me to back up all this stuff just for a "CHANCE" it might work?!?!?! I had to fork out to get a phone urgently. My sims and data works in other phones just not my one plus. I'm fed up of the lag on this phone too. When requested a refund for a shxt phone, I was left with such a blunt message "we cannot provide a refund for your phone" Don't BUY THIS PHONE.
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