Sent phone off would not start nord n100Had email sent phone 7th August email stated received 16th since online message service "will be be with you in 7 days" then battery unavailable one week later Called and told then and in several calls please wait a few more days and we promise we will RESOLVE THE PROBLEM YOUR CASE HAS BEEN ESCILATED. Call to supervisor 3rd September again case ESCILATED call Monday 6th September same message ring Wednesday asked if battery still not available what would outcome be told never had to deal with this.again asked how would it be RESOLVED would I get a replacement offers to upgrade nord 2 told would have to wait till wednesdayHave had phone 2 months am disgusted with service this is my 3rd one plus phone never had to deal customer service and do not feel it's a service at all
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