I was not happy with my OnePlus 9Pro as wifi kept dropping out so sent it back after 2 weeks for a refund.They received the phone on 27th July (tracked) then said: The turn around time for the refund would be 5-6 business days from the time the service center received the parcel. Now, 7 business days on they tell me they have not yet checked the parcel and I will have to wait another 2-3 business days. Disgusting. We are talking about a refund of some £940 which I need to buy another phone.No wonder your reviews are all very low.
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