The customer service sucks so bad. My oneplus screen stopped working so I asked the customer service. They told me to send a phone to fix the screen and something and I paid over 150$. Phone came back and worked only for 10 minutes then went back to the same problem. I contacted to the customer service again to get the refund of the repair fee. They keep asking me to send the phone again to look what else they can do but I don’t want them to mess with my phone and not fix. I kept contacting to the customer service until they said they will call me back which was two years ago and they never called me back… oh man, i will never buy their products ever and never ever recommend this to anyone. Customer service level is so low as well like unbelievable. Please stay away from the stress people :)
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